pk111 Privacy Policy

1. Introduction

pk111 ("we," "us," or "our") is committed to protecting the privacy and personal data of all users of the pk111 platform ("Platform"). This Privacy Policy describes how pk111 collects, processes, stores, and protects personal information provided by or collected from users ("you," "your") in connection with your use of the pk111 Platform.

This Privacy Policy applies to all personal data collected through the pk111 website, mobile application, customer support channels, and any other interaction you have with pk111. By registering an account or using the pk111 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

pk111 operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. Where applicable, pk111 also observes internationally recognised data protection principles.

2. Personal Data We Collect

pk111 collects personal data that is necessary for the operation of the Platform, fulfilment of legal obligations, and delivery of a safe and personalised gaming experience. The categories of personal data we collect include:

2.1 Identity and Contact Data

• Full legal name
• Date of birth (for age verification — you must be 21 or older to use pk111)
• Email address
• Mobile phone number
• Residential address (city, province, postal code)
• Government-issued identification number (e.g., PhilSys ID, passport, driver's licence)

2.2 Financial Data

• GCash account number or registered mobile number
• PayMaya account details
• Bank account details (BDO, BPI, Metrobank, or other supported banks) where applicable
• Transaction history, including deposits, withdrawals, and wager records on pk111

2.3 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, login timestamps, and activity logs on pk111
• Game history, bet amounts, and outcomes on the pk111 Platform
• Cookies and similar tracking technologies (see Section 9)

2. 4 Communications Data

• Records of correspondence with pk111 customer support, including live chat transcripts and email exchanges
• Feedback, complaints, and dispute records submitted to pk111
• Survey responses and promotional opt-in preferences

3. How We Collect Your Data

pk111 collects personal data through the following means:

• Direct submission: Information you provide when registering a pk111 account, completing KYC verification, making deposits or withdrawals, or contacting our support team.
• Automated collection: Technical data collected automatically when you access the pk111 Platform, including through cookies, log files, and analytics tools.
• Third-party sources: Identity verification data from KYC service providers, fraud detection signals from payment processors, and publicly available information used to verify your identity or comply with anti-money laundering obligations.
• Payment providers: Transaction confirmation data from GCash, PayMaya, BDO, BPI, and Metrobank when you conduct financial transactions on pk111.

4. How We Use Your Personal Data

pk111 uses your personal data for the following purposes:

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, pk111 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations to you under the pk111 Terms & Conditions, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations and PAGCOR licensing requirements.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time.

6. Sharing Your Personal Data

pk111 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist pk111 in operating the Platform, including KYC verification providers, payment processors (GCash, PayMaya, BDO, BPI, Metrobank), cloud hosting providers, and customer support tools. These providers are contractually bound to process your data only on pk111's instructions and in accordance with applicable data protection laws.
• Regulatory authorities: Philippine government agencies, including the National Privacy Commission, PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement authorities, where disclosure is required by law or court order.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of pk111's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
• With your consent: In any other circumstances where you have provided explicit consent to the sharing of your personal data.

7. Data Retention

pk111 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your active pk111 account, plus a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations.
• KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Support communications: Retained for up to three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing data: Retained until you withdraw consent or request deletion, whichever is earlier.

Upon expiry of the applicable retention period, pk111 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

8. Data Security

pk111 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the pk111 Platform
• Encryption of sensitive data at rest, including financial information and identity documents
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits and vulnerability assessments of the pk111 Platform
• Two-factor authentication options for pk111 account access
• Secure, access-controlled data storage infrastructure

While pk111 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, pk111 will notify the National Privacy Commission and affected users in accordance with the requirements of the Data Privacy Act of 2012.

9. Cookies and Tracking Technologies

pk111 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and deliver a personalised experience. The types of cookies used on pk111 include:

• Strictly necessary cookies: Essential for the operation of the pk111 Platform, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and login status on pk111.
• Analytics cookies: Help pk111 understand how users interact with the Platform so we can improve performance and user experience. Data collected is aggregated and anonymised where possible.
• Marketing cookies: Used only with your explicit consent to deliver relevant promotional content about pk111 offers and games.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the pk111 Platform. For marketing cookies, you may withdraw consent at any time through your pk111 account settings.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pk111:

• Right to be informed: You have the right to know what personal data pk111 collects about you and how it is used.
• Right of access: You may request a copy of the personal data pk111 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held by pk111.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pk111's legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe pk111 has violated your data privacy rights.

To exercise any of these rights, please contact the pk111 Data Privacy Officer via the contact details provided in Section 14 of this Policy. pk111 will respond to all verified requests within thirty (30) days.

11. Minors and Age Restriction

The pk111 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine laws governing online gambling. pk111 does not knowingly collect personal data from individuals under the age of 21.

If pk111 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on pk111, please contact our support team immediately so we can investigate and take appropriate action.

12. International Data Transfers

In some cases, personal data collected by pk111 may be processed or stored on servers located outside the Philippines, for example where pk111 uses cloud infrastructure or third-party service providers based in other countries. Where such transfers occur, pk111 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and applicable international data protection standards.

pk111 will only transfer personal data to countries or organisations that provide an adequate level of data protection, or where appropriate contractual safeguards have been established with the receiving party.

13. Changes to This Privacy Policy

pk111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, pk111 will update the "Last Updated" date at the top of this page and, where required, notify registered users via email or in-platform notification.

Your continued use of the pk111 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how pk111 protects your personal data.

14. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by pk111, please contact our designated Data Privacy Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. pk111 encourages users to contact us first so we can resolve any concerns directly and efficiently.